Frequently asked questions
Here are some common questions about Next.
Special Request
Please notify us for certain request and also put in the subject line "SPECIAL REQUEST".
We will do our best to accommodate.
Substitutions
Upon requests and you required glutton free and lactose free or organic, the will be an extra cost.
Also request must be sent before cutoff point on Thursday at 12 pm CST.
Allegens
While we strive to follow best practices in meal preparation, it's important to note that our kitchen environment contains various allergens. These include nuts, eggs, fresh and wild-caught seafood, shellfish, vegetable protein from non-fermented, non-GMO soybeans, and gluten. Therefore, we cannot guarantee the complete absence of allergens.
At Chef Shaby y Su Mai's production facilities, ingredients that contain the seven major food allergens identified by the U.S. Food and Drug Administration (milk, egg, soy, fish, shellfish, peanuts, and tree nuts) are stored, portioned, and distributed. Despite precautions taken to minimize cross-contamination during production and transit, there is a possibility of unintentional cross-contamination, resulting in meals or other products containing one or more of these allergens.
If you experience symptoms of an allergic reaction or any other adverse health event, it is crucial to promptly contact your healthcare provider or seek immediate medical attention. Additionally, please be aware that due to the variable nature of ingredient availability, the nutritional information provided by Chef Shaby y Su Mai may differ from published data.
Your well-being and safety are our utmost concern, and we encourage you to reach out if you have any specific concerns or dietary restrictions related to allergens.
Where do you deliver?
As of now, within a 25-mile radius of Denton, TX.
Is there a minimum number of meals?
Yes. The minimum is 7 meals per week.
Do you do doorstep deliveries?
We mainly do hand-deliveries only, which means someone at the delivery address will need to be present to receive the order.
We will not leave food on your doorstep unless you specifically instruct us to do so. Do keep in mind that there is an extra fee for doorstep deliveries.
